Retention Boot Camp: Your Essential Resource for Growth
Retention Boot Camp is a key initiative designed to help educators optimize their business on Outschool. This program is tailored to meet educators where they are, offering resources to strengthen their retention strategies. Highlights include:
- Insights and Actionable Data: Dive into key retention metrics and learn how to act on them.
- Book Recommendations: Discover insightful reads like Unreasonable Hospitality to enhance customer service skills.
- On-Demand Webinars: Access flexible learning sessions, complete with interactive Q&A opportunities.
- Community Interaction: Use platforms like Padlet to share insights and ask questions directly.
Whether you’re new to the platform or a seasoned educator, Retention Boot Camp equips you with tools to foster long-term success.
Upcoming Workshops and Events
1. Org Success Workshop
- Date: Friday, August 30th
- Audience: Exclusive to organizational admins.
- Purpose: A collaborative space for admins to refine management strategies. Registration is strictly monitored to ensure exclusivity.
2. Class Listing Workshops
- Open to All Educators: Not just for newcomers!
- Benefits: Data shows attendees get their classes approved faster and with fewer revisions.
- Why Attend?: Gain clarity and feedback to enhance your listings.
3. Outshine and Empower Webinar
- Next Session: Friday, September 13th
- Focus: Addressing educator feedback and balancing live events across the month for accessibility.
Product Updates and Experiments
1. Tutor Match Experiment
Outschool is streamlining the process for families seeking one-on-one tutoring with these key enhancements:
- Hypotheses Being Tested:
- Videos and educator credentials build trust and increase conversions.
- Single-page browsing improves the user experience.
- Default recurring schedules boost enrollment duration.
- Enhanced filters reduce decision paralysis.
- Action Items for Educators:
- Add high-quality videos to one-on-one class listings.
- Upload credentials to profiles.
- Set 8–10 weeks of recurring availability for optimal visibility.
2. Post-Class Communication
Data shows that post-class messages significantly impact retention. Using tools like Outschool’s Notemaker can enhance these communications:
- Best Practices:
- Note magical moments or challenges during the session.
- Provide families with discussion prompts (“dinner table questions”).
- Review and refine AI-generated notes to ensure they reflect your voice.
FAQs from the Community
Q: Are the new tutoring experiments mandatory?
No. Participation is optional and currently limited to one-on-one class listings.
Q: Can educators without formal credentials still succeed in the tutor match experiment?
Yes. While credentials are emphasized, strong availability, compelling videos, and ongoing improvements still ensure visibility.
Q: Where can I learn more about the Notemaker?
Visit teach.outschool.com for resources.
Final Takeaways
- Retention Metrics Matter: Educators are encouraged to review their data and attend relevant workshops to better understand and act on key metrics.
- Stay Proactive: Adding videos and refining your class offerings based on parent feedback can set you apart.
Engage with Families: Effective post-class communication fosters trust and loyalty.
