Welcome to Retention Boot Camp: Building Retention-Focused Habits
Welcome to Outschool’s Retention Boot Camp—a dedicated eight-week program designed to empower educators like you to build retention-focused habits and create a solid foundation for your teaching business. Retention is the cornerstone of a thriving education business, and this boot camp is here to provide the tools, strategies, and insights to help you grow and scale effectively.
What Is Retention Boot Camp?
Retention Boot Camp is an eight-week program that offers a variety of resources and learning opportunities to help you develop habits that encourage learner retention. Each week, you’ll receive fresh content to explore at your own pace, with options tailored to suit different niches and teaching styles.
Program Highlights
- Weekly Webinars: On-demand sessions exploring broad strategies for retention and actionable steps to implement in your teaching business.
- Microlearning Videos: Short, focused videos designed to give you actionable tips that you can apply immediately.
- Book Discussions: Engage with Unreasonable Hospitality, a recommended read for the boot camp. Participate in discussions and reflections on how its principles apply to your work.
- Live Office Hours: Join open-ended, agenda-free sessions with the Outschool team to ask questions, share challenges, and refine your strategies.
What to Expect
The Retention Boot Camp is packed with resources, but the key takeaway is this: take what you need.
With blogs, webinars, videos, and discussions available, you don’t need to engage with everything. Choose the content that aligns best with your niche and business goals. This program is designed to differentiate across Outschool’s diverse educator community, so there’s something here for everyone.
If you ever feel stuck or unsure, remember that support is available. Use the provided tools to ask questions, clarify doubts, and grow your knowledge.
The Goals of Retention Boot Camp
Retention Boot Camp focuses on leveling up your skills in three critical areas:
- Customer Service
- Build trust and loyalty with families through excellent communication and support.
- Enhance post-class updates to strengthen the connection between families and your teaching.
- Engagement
- Create memorable and dynamic class experiences that keep learners excited to return.
- Foster connections in and out of the classroom to maintain a strong educator-family relationship.
- Funneling
- Develop pathways to guide learners from one class to the next.
- Strategically design your classes to encourage long-term learner engagement.
The First Class Five: Key Habits for Retention
The “First Class Five” are five essential traits identified through parent and family research that contribute to strong retention. These habits are the foundation for creating excellent learner and family experiences:
- Genuine Enjoyment: Learners should have fun while feeling empowered in your class. Incorporate engaging activities that inspire curiosity and confidence.
- Active Engagement: Create an environment where learners are actively participating—whether through discussions, projects, or interactive activities. Avoid passive, lecture-heavy formats.
- Expanded Knowledge: Ensure learners leave class with new knowledge or skills. Share strategies to help families engage with learners about their takeaways from class.
- Stellar Communication: Send timely, personalized post-class updates that summarize what was learned, highlight achievements, and identify areas for growth.
- Prepared to Learn: Help learners arrive ready by clearly communicating materials needed before class starts.
